Gas Safe Heating & Plumbing, Horsham & Epsom

The Short Version

Over 10 years in the trade adds up to a specific kind of knowledge: which boiler brands fail in which specific way, which older Horsham terraces still have pipework from a previous owner's dubious repair, and which questions on the phone actually tell you whether it's an emergency or something that can wait until morning.

Gas Safe registered under number 568613, checkable on the official Gas Safe Register any time you want to look it up rather than take it on trust. Fully insured too. None of that's unusual for a legitimate heating engineer, but it's worth stating plainly rather than assuming you'll take it for granted.

The Two-County Thing

Willsway is based in Horsham, West Sussex now, but Epsom, Surrey, roughly thirty miles away, is where a good number of the longest-standing customers already were before Horsham became home base. Rather than drop them when the business relocated, Epsom stayed on the coverage map. It's the honest reason this site talks about two counties instead of one, and it's why booked work in Epsom gets exactly the same standard as anything in Horsham, even if a genuine same-day emergency there takes longer to reach.

How The Pricing Actually Works

A price gets agreed before work starts, every time. If something else turns up once the job's underway, that gets its own separate conversation and its own separate price rather than a surprise line on the invoice. No callout surcharges are added on top of an agreed quote, whatever time of day the job happens to fall.